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Privacy Policy

Effective Date: October 31, 2025
Last Updated: October 31, 2025

This Privacy Policy explains how DSentr (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our application, website, and related services (“the Service”).
By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect​

Account Information​

When you register or sign in, we collect your name, email address, and authentication details.
If you sign in through a third-party provider (such as Google or Microsoft), we receive basic profile information and access tokens required to operate the integrations you authorize.

Subscription and Billing Information​

We use third-party payment processors (for example, Stripe) to handle billing.
Payment details are processed directly by Stripe under their security and privacy policies.
DSentr does not store credit card numbers or other payment card data.

Workflow and Integration Data​

When you connect integrations or run workflows, DSentr processes configuration details, trigger inputs, and output data as part of normal operation.
This data is retained only as long as necessary to execute and log workflows.

Usage and Technical Data​

We collect standard technical data automatically, including IP address, browser type, device information, and usage logs.
This helps maintain performance, detect abuse, and improve the Service.

Cookies and Analytics​

The Service uses cookies for authentication and session management.
We may also use analytics tools to understand feature usage and reliability.
You can disable non-essential cookies in your browser settings.

2. How We Use Your Information​

We use collected information to:

  • Operate, maintain, and improve the Service.
  • Authenticate users and manage accounts.
  • Process payments and manage subscriptions.
  • Send transactional communications (billing notices, security alerts, etc.).
  • Detect, prevent, and respond to fraud, abuse, or technical issues.
  • Comply with legal obligations.

DSentr does not sell or rent personal data.

3. Sharing of Information​

We share data only as necessary to operate the Service:

  • Service Providers: Trusted vendors for hosting, email delivery, analytics, and payment processing.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In the event of an acquisition or merger, data may transfer under the same privacy commitments.

We do not share personal data with advertisers or unrelated third parties.

4. Data Security​

We use administrative, technical, and physical safeguards to protect information.

  • All data is encrypted in transit using TLS.
  • Sensitive information such as OAuth tokens is stored securely with restricted access.
  • Only authorized personnel may access production systems.

While no system is completely secure, we take reasonable measures to minimize risk and protect user data.

5. Data Retention​

We retain information only as long as necessary:

  • Account data is kept while your account is active.
  • Workflow logs may be deleted automatically after a defined retention period.
  • Certain records may be retained longer if required by law or for billing and audit purposes.

When you close your account, personal data is deleted or anonymized within a reasonable timeframe.

6. International Transfers​

DSentr is based in the United States, and all data is processed and stored on U.S. servers.
If you access the Service from outside the U.S., you consent to your information being transferred and processed there under U.S. law.

7. Your Rights​

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent to processing (by closing your account).
  • Request a copy of your data.
  • File a complaint with a data protection authority.

Requests can be submitted to [email protected].
Verification may be required before processing any request.

8. Data Restrictions​

The Service is not PCI-DSS compliant and must not be used to process, store, or transmit:

  • Credit card or debit card information.
  • Bank details.
  • Other sensitive financial data.

If you submit such data, you do so at your own risk.

9. Children's Privacy​

The Service is not directed at individuals under 18.
We do not knowingly collect information from minors.
If we become aware that a minor’s data has been collected, it will be deleted promptly.

10. Updates to This Policy​

We may update this Privacy Policy periodically.
The latest version will always be posted on our website with the “Last Updated” date shown above.

Material changes will be communicated by email or within the Service.
Continued use after an update constitutes acceptance of the revised Policy.

11. Contact Us​

Questions or requests regarding this Policy should be sent to:

Email: [email protected]